The announcement goes into some specifics about what systems are proving the most problematic, but it provides no actual data. We don't know how many owners complained about each problem, or even what percentages of vehicles showed faults. Also, there's a laundry list of qualifiers peppered throughout the post, which notes, among other things, that all of these are covered under warranty—cheerfully covered, I might add, with a customer-service reputation that CR acknowledges is above reproach—that squeaks and rattles are more pronounced in cars as already quiet as the Tesla is, and that 97 percent of consumers would still buy another car from the company. Furthermore, the post acknowledges that Tesla is still a very young company, and that other cars from profoundly more experienced car manufacturers fared equally—or worse—than Tesla. BMW's X5 SUV and the Nissan Leaf, for instance. What, Nissan and BMW aren't perfect, either?