"I've tried a few different solutions, including Skype, Facetime, and something called Fusebox, and I have reverted to Google Chat," Ward says. For the magazine that promises "The Future Now," that might not sound very futuristic, and it's not. Google Chat has been around for years, and it's somewhat restrictive in that it ties the users on both ends to their computer monitors. But it's also a window into the first pillar of effective telepresence. Ward says he's gone back to using Google's video chat and instant messaging system because everyone is already using Gmail and Google Chat. It's accessible, no downloads or hardware reconfigurations necessary. Google's products have enough ubiquity and reliability to make them convenient.