Once I figured out how to hold the damn things (which takes a minute), there was no going back. The spring-loaded, flexible armrests never dug into my arms, even when they were supporting both me and my luggage. The ergonomic handles, while allowing my hands a comfortable grip, were incidentally also perfect for supporting a dangling duffel bag. They have a sneaker-esque tread on the bottom, for which I was particularly thankful as I clumped across the Cleveland tarmac in the pouring rain to climb the stairs to my plane. They're also light enough to toss into an overhead bin with minimal difficulty.