With that, Toth nonchalantly climbed back into his Dodge 3500 and gunned the 6.7-liter Cummins diesel, performing what’s known in the industry as a “drag,” yanking the Chevy across the convenience-store lot, leaving parallel black scars on the pavement behind him. About 50 feet away, he pulled into an empty lot, unhooked the Chevy’s back bumper, and drove around to the front so he could tow the car freely on its rear wheels. Before setting off, he uploaded a few photos of the vehicle’s condition to the company intranet through the truck’s encrypted WiFi hotspot. Meanwhile, back at the store, the car’s owner ranted loudly to his friends, then hustled into a white pickup. Still within earshot, Toth didn’t look up. “He’s just mad,” he said, “and there’s nothing he can do about it.” Toth has performed this maneuver more than 4,000 times, and over that period, he has watched as his repo firm, Relentless, grew from a one-truck shop into a high-volume “collateral recovery agency” with 20 trucks and thousands of dollars in digital equipment. He has also seen his business transform from a simple one (find car, take car) into one that involves the sophisticated coordination of data and vehicle logistics.