There’s a breakdown somewhere in the 911 emergency response system. Dispatch centers and dispatchers are overworked, underpaid, and use outdated technology. In the latest episode of HBO’s Last Week Tonight, John Oliver investigates why companies like Uber and Domino’s can determine your exact location when you use your cell phone, but a 911 dispatcher can’t, and how fixing problems like these could save thousands of lives each year. Take a look at his funny yet sobering analysis of the situation in the following video.