The first thing that struck me about the Google and Zoho apps is that they're absolutely bulging with features. Just like in Word, you can create docs, type text, style it however you want, insert and resize images, add tables, do bulleted lists and print. Both make it a snap to share and collaborate with others, and both allow you to work offline via Google Gears. Google Docs even places a nifty little shortcut icon on your desktop, which goes a long way to making it feel like you're using a "real" program, for lack of a better word. (Zoho also puts a shortcut on your desktop, but it's a generic bookmark). Both programs let you import and export a variety of document formats, including Word, OpenDocument, RTF and PDF. Zoho even supports Microsoft's new .docx format. They also allow you to use familiar keyboard shortcuts, such as Ctrl+S, Ctrl+P and good old Ctrl+Z.