Last week Microsoft announced that it may spend up to $1 billion repairing busted Xbox 360 consoles—and that it's going to extend the machine's warranty from one to three years. The breakdowns are often signaled by three flashing red lights on the the front of the box, a sign known as the "red ring of death." One gamer, Justin Long, has actually gone through 11 consoles, and chronicled his repair efforts with each one. Still, the protests in the gaming community added up, and Microsoft was forced to respond. As Microsoft's Peter Moore, who runs the Xbox program, put it in a letter to gamers: "You've spoken, and we've heard you."