Over the past week and a half or so, there hasn't been one gadget, trend, or tech company that's ticked me off enough to single out for a good flogging. There have been several! So, this week marks the kickoff of a new, semi-regular (whenever I feel like it) Grouse format that's a bit more all-inclusive than the standard fare. It takes aim at all of the wrongs that have been perpetrated against the tech-loving public in the last few days. Here we go!
If something sounds too good to be true, that's because it usually is. So is the case with Boost Mobile's $50 per month, no contract plan for all-you-can-eat text, voice, Web and walkie-talkie. Back when it was rolled out in January, Verizon's big cheese, Ivan Seidenberg, famously (and rather smugly) predicted that the glut of new subscribers attracted by the bargain basement price would torpedo Sprint's network into oblivion (Boost being a subsidiary of Sprint). Well, chalk one up for the I-man, because that's exactly what's been happening the last few days, with Boost customers reporting text-message delays of up to several hours, if not total outages. The aging iDEN (Integrated Digital Enhanced Network) infrastructure Boost runs on has always been rather inept at the whole SMS thing anyway, so it's really unclear just how the company planned to actually accommodate the extra customers. This week, Boost confirmed that the problem was first diagnosed way back in March and that a fix would be put in place on May 7th. It's too early to tell if this magical fix was delivered as promised, but color me skeptical. Unless Boost is going to completely abandon iDEN, I don't see how it's possible. Keep your eye on Boost's Facebook page to see what subscribers are saying.
I have to admit I was jealous of the name "Android" when I first heard news of Google's mobile platform. I don't even have a product, service or business to attach the name to, I just like it and wish I'd thought to use it first. Well, as it turns out, Google wasn't the first technology company to think of it either. Way back in 2000, an Illinois software developer registered the name "Android Data" with the U.S. Patent and Trademark Office and was awarded official dibs on the name two years later. When Google came around in 2007 and applied for a trademark on "Android', it was rejected on the grounds that the name was too similar to the existing "Android Data." Google, believing itself to be above the law, went ahead and used the name anyway. The owner of "Android Data" is now suing the search colossus for $2 million. Whether he deserves the cashola or not is beside the point -- the real issue here is Google's hubris. This is a classic case of the big guy believing he's more important and more deserving than the little guy, and I'd always hoped Google was better than that.
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