An inadequate and overly-complex gadget sends the bureau's budget skywards and its practices backwards
While the private sector is making strides toward a paperless office environment, the government appears to be stumbling backward. Last week, the Department of Commerce canceled plans to use handheld devices for door-to-door canvassing during the 2010 census. The devices failed on a surprising number of counts. They could not properly transmit large data files; they did not meet over 400 technical requirements; and they proved too complex for temporary workers to figure out.